Sleep better with our 90-night risk-free trial
Better sleep guarantee
90-night trial for eXciteOSA therapy
Quality sleep takes time.
That’s why we offer a 90-Night Risk-Free Trial — your body needs time to adjust and experience the full benefits.
If you’re not satisfied after giving it a fair try, returns are free.
How do returns work?
Your 90-Night Trial
starts the day your eXciteOSA arrives. If, after trying the therapy, you are not satisfied with the results, reach out during your trial period to start a return.
We'll instruct you
on how to prepare your device for return.
Once the return is complete,
you'll receive a full refund to your original form of payment.
Please note: Replacement mouthpieces are not eligible for the 90-Night Trial.
Other return policies
Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: We do not accept returns for replacement mouthpieces. Please get in touch if you have questions or concerns about your specific item.
Refunds: We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've approved your return, please contact us at help@springsleep.com.
